Red Maple’s decision to open or close is a simple one; is it safe for our staff and patients? I will keep my oath. Primum non nocere…first do no harm.
My decision is a complicated one. Closing can do harm, just as being open can. I will revisit it every day.
Dental problems rapidly progress in severity and pain and often lead to dangerous infection if left untreated. They must be dealt with even under less-than-ideal circumstances, not totally unlike what I was trained for in the military. I will do my part to keep dental patients out of the hospital. I am committed to the health of my patients and my community.
I am dedicated to flattening the curve. Red Maple has taken many extra measures to reduce the chance of spread in the office. My patients and staff won’t touch a door handle or share a pen. There are no chairs in the waiting room; patients will be escorted to their treatment room without delay. Treatment rooms, as always, are thoroughly disinfected between each patient. I have always taken robust measures to protect my staff and patients from the spread of any illness, including those even worse than Covid-19. I will continue to improve my protocols over the coming weeks and months.
I am also fully committed to the importance of self-quarantine for both those who have been exposed and those who are vulnerable. All patients will be screened before being allowed in the office. All staff are screened every morning.
I will keep the office phones and emergency line operational throughout the crisis. Teledentistry is coming online on Friday, 3/20.
Teledentistry allows you to video chat with one of our staff to determine your dental needs and create a unique course of action for your appointment.
My policies will evolve along with the situation as additional information becomes available.
For the most current information, call the office at 828-252-7304. A call is how to begin your teledentistry consult.